FAQ about our eco friendly swim costumes 

Frequently asked questions

How does the sizing work for ladies UK sizing?


We have measured the swimsuits (each individual style and size) and put them in a table for you to compare the measurements to the swimsuit you currently wear. Please see individual product for its own measurements chart. For all Waterpolo swimsuits, bear in mind that they are lined with the same fabric as the swimsuit, so that would make a slight difference to the fitting, so please allow for the extra thickness. Manufacturer's chart with equivalent sizes also available for our eco friendly swim costumes.




Can I have a custom print made for myself and how long does it take for a custom print item to arrive? Can I customise the style?


Any past print can be made for you, but the minimum order is five pieces, so if you get together with friends and family, you can place this very small order together. It takes approximately 3 weeks to receive your custom suits. You can see the styles available on the Clubs page, but it is not possible to change or customise any of the features.




How can I pay for the items? Do I get a refund if I change my mind and return it?


We take Credit and Debit Cards through our provider, Stripe. We sometimes add Paypal to the checkout, but as their fees are double and non refundable for returns we prefer the Credit Card payments which are as safe as Paypal. Yes, you can return for a refund (postage will not be refunded) or exchange. We prefer if you can accept an exchange, especially if your return is after the 14 days. If you are in doubt of what size you need, please ask for more advice. If you change your mind, you have to let us know within 14 days.




Do you sell my personal details? Do you share them with Third Party?


The answer is a definite NO. We don't work with any other companies and our website doesn't let Google or any other companies to advertise on it. The only personal data we use is for orders' delivery and replying to your questions. We email up to three newsletters / month, but if you don't want to receive them in the future, please unsubscribe at any time.